Associate Fraud & Claims Operations Representative
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About the role
Wells Fargo provides banking and financial services. You will review fraud alerts and claims, investigate account activity, and support customers through case resolution.
What you'll do
- Review fraud alerts, transactions, claims, and referrals
- Gather and verify customer information for fraud and claims processing
- Research account activity and transaction details
- Handle customer support tasks across voice and non-voice channels
- Resolve cases accurately and provide timely customer updates
Skills
Must have
- Customer service
- Fraud investigation
- Claims processing
- Account servicing
- Dispute resolution
- Fraud prevention
Nice to have
- Risk assessment
- Case management
- De-escalation
Who it's for
- Experience
- 0.5+ years
- Domain
- banking
About Wells Fargo (Wells Fargo International Solutions)
Wells Fargo (Wells Fargo International Solutions) has 30 open roles in Bangalore, at Wells Fargo Bengaluru. See every Wells Fargo (Wells Fargo International Solutions) role.
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