Collections Executive
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About the role
Finnable aims to provide fast, accessible loans to salaried employees in India. The Collections Executive manages an assigned customer portfolio, arranges repayments and resolves cases through customer engagement and follow-up.
What you'll do
- Contact customers about outstanding debts and arrange payment
- Negotiate repayment plans and explain debt and non-payment consequences
- Record collection efforts and customer communications accurately
- Follow up on payment plans and overdue repayments
- Resolve customer cases and coordinate with internal stakeholders
- Follow applicable debt collection laws and regulations
Skills
Must have
- Debt collection
- Payment negotiation
- Portfolio management
- Customer resolution
Nice to have
- Personal loans
Who it's for
- Experience
- 1 to 3 years
- Domain
- fintech lending
About Finnable
Finnable has 8 open roles in Bangalore, at Finnable HQ, IndiQube Lakeside. See every Finnable role.
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