Senior Associate - Customer Experience
FinnableBellandur, BangalorePosted 11 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Finnable operates in financial services and provides customer support across phone, chat and other platforms. This associate will manage customer queries and resolve issues through remote and on-site interactions.
What you'll do
- Respond to customers by phone, chat and other platforms
- Resolve customer issues proactively and end to end
- Interact with customers on-site to help resolve issues
- Maintain accurate records of calls and outcomes
Skills
Must have
- Customer support
- Customer issue resolution
Tools
- Ms office
- Internet
- Social media
Who it's for
- Experience
- 2 to 3 years
- Languages
- english
- Domain
- fintech lending
About Finnable
Finnable has 8 open roles in Bangalore, at Finnable HQ, IndiQube Lakeside. See every Finnable role.
More at Finnable
Entry level · 1 to 3 years
Mid level · 2 to 4 years
Entry level · 1 to 3 years
Entry level · 0 to 1 years · Fresher friendly
Mid level · 3 to 5 years
Entry level · 1 to 2 years
Entry level · 1 to 2 years
Similar roles
All customer support jobs
Hewlett Packard Enterprise · Mid level · Hybrid · 2+ years
Thermo Fisher Scientific · Lead or staff · On-site · 8+ years
Teleperformance · Entry level · On-site · Fresher friendly
Teachmint · Internship · On-site · 0 to 1 years · Fresher friendly