Customer Support Intern
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About the role
Teachmint provides classroom technology and education infrastructure for educators and institutions. You will assist customers, troubleshoot product issues, track cases, and help improve support resources and operations.
What you'll do
- Assist customers through email, chat, and phone
- Log and track customer issues in the CRM
- Troubleshoot common product issues and guide users
- Update internal knowledge base articles and FAQs
- Report recurring customer feedback and support daily operations
Skills
Must have
- Customer support
- Troubleshooting
- Customer issue tracking
Nice to have
Who it's for
- Experience
- 0 to 1 years
- Domain
- edtech
About Teachmint
Teachmint has 8 open roles in Bangalore, at SJR The Hub, North Wing, 5th Floor. See every Teachmint role.
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