Associate – Operations (L3 Repair & Service Operations)
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About the role
Teachmint provides IFPDs and related hardware products. This role manages L3 repairs, service center performance, component recovery, inventory, and repair reporting.
What you'll do
- Manage L3 repair activities across service centers and repair partners
- Monitor repair turnaround, SLA adherence, and first-time-right outcomes
- Coordinate root-cause analysis and corrective actions for recurring failures
- Manage cannibalization, component recovery, swaps, and refurbishment
- Track repair inventory, spare parts, and component-level traceability
- Maintain dashboards on repair performance and service center health
Skills
Must have
- Electronics repair
- L3 repair operations
- Service center management
- Rma processes
- Repair and refurbishment
- Cannibalization
- Inventory management
- Root cause analysis
Tools
Who it's for
- Experience
- 1 to 3 years
- Domain
- consumer electronics
About Teachmint
Teachmint has 8 open roles in Bangalore, at SJR The Hub, North Wing, 5th Floor. See every Teachmint role.
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