Senior Customer Custodian - Quality Management Customer
Bosch Global Software TechnologiesElectronic City, BangalorePosted 16 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Bosch develops and supplies automotive products and technology services, including mobility solutions. This role manages customer quality topics, investigates product issues, and coordinates corrective actions across internal teams and suppliers.
What you'll do
- Manage customer communication and resolve product quality issues
- Investigate root causes of field and 0-km quality issues
- Monitor customer perception and define satisfaction actions
- Conduct project PHA and line walks
- Implement approved customer requirements through plant quality
- Coordinate audits, escalations, and supplier innovation topics
Skills
Must have
- Automotive quality management
- Root cause analysis
- Manufacturing quality
- Quality systems
- Customer issue resolution
- Vehicle fuel injection systems
- Internal quality audits
Nice to have
- Digitalization tools
- Power BI
- Advanced Excel
Who it's for
- Education
- Engineering degree
- Degree
- mechanical engineering, automobile engineering, mechatronics
- Experience
- 2 to 7 years
- Domain
- automotive
About Bosch Global Software Technologies
Bosch Global Software Technologies has 325 open roles in Bangalore, at BGSW Electronic City (Cyber Park). See every Bosch Global Software Technologies role.
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