Senior Manager- Quality Management

Bosch Global Software TechnologiesElectronic City, BangalorePosted 11 days ago

Manager
Full time
12+ years

See Bosch Global Software Technologies on the map

A free account shows the apply link for every role and matches you to the ones that fit your resume.

About the role

Bosch Service Solutions provides business process management services, including application management, automation, customer experience, and back-office support. This manager will establish quality frameworks, oversee controls and audits, and build a quality assurance team across service portfolios.

What you'll do

Design quality frameworks, standards, metrics, and measurement methods
Oversee quality controls, audits, and corrective actions across service portfolios
Build, hire, train, and manage a quality assurance team
Use quality findings to identify training needs and capability gaps
Monitor quality trends and drive process improvements
Advise leadership and align quality expectations with customers

Skills

Must have

Quality assurance
Quality management
Quality frameworks
Quality metrics
Quality standards
Quality control
Auditing
Training needs analysis

Nice to have

Automation
Robotic process automation
Generative AI

Who it's for

Education: Bachelor's degree
Degree: business administration, engineering
Experience: 12+ years
Domain: business process management services

About Bosch Global Software Technologies

Bosch Global Software Technologies has 325 open roles in Bangalore, at BGSW Electronic City (Cyber Park). See every Bosch Global Software Technologies role.