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Care Coordinator

DognosisRajajinagar, BangalorePosted 20 days ago
  • Mid level
  • On-site
  • Full time
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About the role

Dognosis provides cancer screening tests and care support for patients and their families. The Care Coordinator guides patients through testing, answers operational and care-related queries, coordinates services, and escalates clinical concerns.

What you'll do

  • Guide families through the test journey from booking to follow-up
  • Handle test, anxiety, payment, and timeline queries by phone and video
  • Monitor care plans and proactively check in with patients
  • Coordinate appointments, diagnostics, insurance navigation, and referrals
  • Explain test results in plain language and support patient education
  • Maintain electronic health records and escalate medically sensitive questions

Skills

Must have

  • Patient care coordination
  • Healthcare query handling
  • Cashless insurance navigation
  • Tpa coordination
  • Patient education
  • Electronic health records
  • De-escalation

Nice to have

  • Clinical research coordination

Who it's for

Languages
english, hindi, kannada
Domain
healthtech cancer screening

About Dognosis

Dognosis has 9 open roles in Bangalore, at Dognosis R&D. See every Dognosis role.

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