Care Coordinator
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About the role
Dognosis provides cancer screening tests and care support for patients and their families. The Care Coordinator guides patients through testing, answers operational and care-related queries, coordinates services, and escalates clinical concerns.
What you'll do
- Guide families through the test journey from booking to follow-up
- Handle test, anxiety, payment, and timeline queries by phone and video
- Monitor care plans and proactively check in with patients
- Coordinate appointments, diagnostics, insurance navigation, and referrals
- Explain test results in plain language and support patient education
- Maintain electronic health records and escalate medically sensitive questions
Skills
Must have
- Patient care coordination
- Healthcare query handling
- Cashless insurance navigation
- Tpa coordination
- Patient education
- Electronic health records
- De-escalation
Nice to have
- Clinical research coordination
Who it's for
- Languages
- english, hindi, kannada
- Domain
- healthtech cancer screening
About Dognosis
Dognosis has 9 open roles in Bangalore, at Dognosis R&D. See every Dognosis role.
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