Program Manager - Central operation
Blitz (Bigshort Tails Pvt Ltd)HSR Layout, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Blitz enables quick commerce delivery for brands across fashion, beauty and healthcare. The program manager will monitor shipment performance and SLAs, resolve operational escalations, and coordinate corrective actions with city teams.
What you'll do
- Monitor delivery metrics and SLA adherence across cities and hubs
- Track lost and ageing shipments and coordinate recovery actions
- Flag shipments nearing SLA breaches and drive action with field teams
- Resolve operational escalations with city operations teams
- Analyze recurring SLA misses and recommend process improvements
Skills
Must have
- SQL
- Power BI
- Tableau
- Advanced Excel
- Logistics operations
- SLA monitoring
- Shipment tracking
Nice to have
- E-commerce operations
- Quick commerce operations
Tools
Who it's for
- Experience
- 1 to 3 years
- Domain
- quick commerce logistics
About Blitz (Bigshort Tails Pvt Ltd)
Blitz (Bigshort Tails Pvt Ltd) has 22 open roles in Bangalore, at Blitz HSR Layout office. See every Blitz (Bigshort Tails Pvt Ltd) role.
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