Senior Application Support Operations Engineer
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About the role
Autonomize AI builds a healthcare SaaS platform for AI agents supporting payer and provider workflows. You will resolve complex production issues, implement lasting fixes, and improve support automation and reliability.
What you'll do
- Investigate escalated incidents across application code, databases, and infrastructure
- Implement code and configuration fixes to prevent recurring issues
- Lead Sev-1 and Sev-2 incident response and postmortems
- Build automation for diagnostics, alerting, and self-healing
- Improve runbooks and mentor L2 engineers
- Support releases, defect fixes, and change management
Skills
Must have
- Application support
- Production support
- Troubleshooting
- Python
- Kubernetes
- CI/CD
- Kafka
- Observability
- SQL
- Database troubleshooting
Nice to have
- Healthcare operations
- Automation
- Self-healing systems
- Ai-assisted ticket triage
- Mentoring
Tools
- K9s
- Datadog
- Grafana
- Elk
- Cloudwatch
- PostgreSQL
Who it's for
- Experience
- 6 to 9 years
- Languages
- english
- Domain
- healthcare ai saas
About Autonomize
Autonomize has 3 open roles in Bangalore, at Autonomize AI India Pvt Ltd. See every Autonomize role.
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