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Senior Software Engineer (Backend Support- C++/Golang/Python)

  • Mid level
  • Full time
  • 4 to 7 years
  • Rotational shift
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About the role

Impact Analytics builds AI software for retail merchandising and retail decision-making. You will monitor production systems, investigate incidents, troubleshoot backend issues, and work with engineering teams to improve reliability.

What you'll do

  • Monitor backend applications, APIs, databases, queues, and production systems
  • Investigate incidents and troubleshoot application, performance, and data issues
  • Own incident response through mitigation, resolution, and closure
  • Analyze logs, metrics, traces, alerts, and recurring operational trends
  • Coordinate with engineering teams on incidents and permanent fixes
  • Maintain runbooks, conduct health checks, and support releases and shift handovers

Skills

Who it's for

Education
Engineering degree
Degree
computer science, engineering
Experience
4 to 7 years
Domain
retail ai saas

About Impact Analytics

Impact Analytics has 11 open roles in Bangalore, at Impact Analytics Bengaluru, Global Technology Park. See every Impact Analytics role.

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