USCC Customer Remediation Analytics - Assistant Vice President
CitiMG Road, BangalorePosted 17 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Citi’s USCC Centralized Customer Remediation Team assesses customer impacts and ensures remediation is completed with audit- and regulator-ready documentation. This role leads remediation analytics, validates affected customer populations, and partners with issue owners to deliver remediation programs.
What you'll do
- Design and manage customer remediation population and impact analyses
- Guide teams on remediation processes and prioritize remediation programs
- Create documentation that meets Internal Audit and regulatory expectations
- Analyze data to identify the complete population of impacted customers
- Assess risk, manage control issues, and promote accountability
Skills
Must have
- Data analytics
- Customer remediation
- Sas
- SQL
- Python
- R
- Large dataset analysis
- Risk management
- Regulatory compliance
- Project management
Nice to have
- Banking
Tools
- Excel
- Powerpoint
- Word
Who it's for
- Education
- Bachelor's degree
- Experience
- 7+ years
- Domain
- banking
About Citi
Citi has 9 open roles in Bangalore, at Citi Bengaluru. See every Citi role.
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