AMS Presales Senior Consultant
Bosch Global Software TechnologiesElectronic City, BangalorePosted 21 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Bosch Global Software Technologies provides engineering, IT and business solutions for enterprise clients. This consultant will manage application support services, improve service operations through automation, and lead application transitions and transformation activities.
What you'll do
- Manage end-to-end application managed services and SLA adherence
- Resolve incidents, service requests, problems and changes
- Drive root-cause analysis and preventive actions
- Identify automation and AI opportunities in application support
- Plan application transitions, knowledge transfer and stabilization
- Report service performance and improvement initiatives to stakeholders
Skills
Must have
- Application managed services
- Application support
- Itil
- Incident management
- Problem management
- Change management
- Service request management
- SLA management
- Application transition
Nice to have
- SAP
- Oracle
- Aiops
- Genai
- Process automation
- Rpa
- Cloud migration
Tools
- Servicenow
- Jira
- Bmc
Who it's for
- Education
- Engineering degree
- Degree
- engineering, computer science, information technology
- Experience
- 8 to 15 years
- Domain
- enterprise it services
About Bosch Global Software Technologies
Bosch Global Software Technologies has 325 open roles in Bangalore, at BGSW Electronic City (Cyber Park). See every Bosch Global Software Technologies role.
More at Bosch Global Software Technologies
Director and above · 18+ years
Mid level · 2 to 3 years
Senior · 5 to 10 years
Mid level · 2+ years
Mid level · 3 to 6 years
Senior · 5 to 7 years
Lead or staff · 8 to 10 years
Senior · 6 to 9 years
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