Business Strategy & Operations -Senior Associate-Bangalore
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About the role
PwC's Management Consulting practice helps clients address complex business challenges and implement change. You will facilitate collaborative client engagements, shape transformation solutions, and support business strategy and operations.
What you'll do
- Co-design tailored interventions with senior client stakeholders
- Facilitate collaborative work to align stakeholders and support decisions
- Apply systems thinking and design thinking to complex challenges
- Support business leaders in solving problems and capturing opportunities
- Analyze information from diverse sources to identify patterns
- Navigate risk and regulatory complexity to optimize deals and costs
Skills
Must have
- Human-centered systems thinking
- Design thinking
- Process facilitation
- Management consulting
- Structured problem solving
- Business case development
- Transformation strategy
- Customer journey mapping
- Change management
Nice to have
- Contact center strategy
- Ccaas
- Generative AI
- Agentic AI
- Large language models
- Conversational AI
- Contact center analytics
- Workforce management
Who it's for
- Education
- MBA
- Degree
- sales, marketing, strategy, analytics
- Experience
- 5 to 8 years
- Languages
- english
- Domain
- management consulting
About PwC India (PricewaterhouseCoopers)
PwC India (PricewaterhouseCoopers) has 213 open roles in Bangalore, at PwC The Millenia. See every PwC India (PricewaterhouseCoopers) role.
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