Collection Executive
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About the role
Zolve provides cross-border banking and credit products to migrants and global citizens. The Collections Executive will recover overdue US credit card payments, negotiate resolutions, maintain account records and ensure compliant customer handling.
What you'll do
- Manage portfolios of delinquent US credit card accounts
- Contact customers and negotiate payment arrangements or settlements
- Maintain collection records and escalate accounts when needed
- Ensure collection activities comply with US regulations
- Address customer queries and explain repayment options
- Meet collection targets and report account and payment trends
Skills
Must have
- Debt collection
- Credit card collections
- Debt recovery
- Negotiation
- Account management
- Regulatory compliance
- Data interpretation
Tools
- Ms office
Who it's for
- Education
- Bachelor's degree
- Degree
- finance, business
- Experience
- 3 to 6 years
- Domain
- cross-border fintech
About Zolve
Zolve has 19 open roles in Bangalore, at Zolve Innovations Pvt Ltd. See every Zolve role.
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