Lead Advanced Analytics, Community Support
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About the role
Airbnb operates a global platform connecting guests with hosts for stays and experiences. This role will create analytics, metrics, reporting, and AI-enabled workflows to inform community support business and product decisions.
What you'll do
- Design metrics and dimensions for product and business performance
- Build reporting tools, analytics tools, and dashboards
- Conduct data analysis and statistical modeling
- Integrate LLMs and agent workflows into analytics processes
- Promote self-serve analytics and decision support across teams
- Mentor others and advance analytics best practices
Skills
Must have
- SQL
- Python
- R
- Sas
- Metric design
- Statistical modeling
- Experimentation
- Causal inference
- LLMs
- AI automation
Nice to have
- Data foundations
- Database management
Who it's for
- Education
- Bachelor's degree
- Degree
- statistics, econometrics, computer science, engineering, mathematics, data science, operations research
- Experience
- 8+ years
- Domain
- travel marketplace
About Airbnb
Airbnb has 2 open roles in Bangalore, at Airbnb Bengaluru tech hub. See every Airbnb role.
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