Product Definition Analyst 3
Amadeus IT GroupVasanth Nagar, BangalorePosted 18 days ago
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About the role
Amadeus provides airline and travel technology products. This analyst investigates complex production issues, supports customers and internal teams, and contributes to product and process improvements.
What you'll do
- Investigate production incidents, customer escalations, and operational issues
- Identify root causes and recommend solutions
- Collaborate with customers, product, R&D, and support teams to resolve issues
- Identify trends, risks, and improvement opportunities
- Contribute to customer engagements, training, and continuous improvement
Skills
Must have
- Root cause analysis
- Production support
- SQL
- Database investigations
- Log analysis
- API integration
Nice to have
Tools
- Sharepoint
- Confluence
Who it's for
- Experience
- 6 to 10 years
- Domain
- travel technology
About Amadeus IT Group
Amadeus IT Group has 8 open roles in Bangalore, at Amadeus Bengaluru office (Novel Office Queens). See every Amadeus IT Group role.
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