Senior Associate - Enterprise & Functional Strategy – Front Office Strategy – Service Strategy
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About the role
PwC India provides strategy consulting and advisory services to enterprise clients. This person will develop service strategies, assess processes and platforms, and deliver client recommendations that support transformation and customer experience.
What you'll do
- Analyze client service strategy challenges and plan workstreams
- Map service processes and identify automation opportunities
- Assess markets, competitors, trends, and customer insights
- Develop functional requirements and evaluate service technology platforms
- Create training plans and leadership communications for adoption
- Manage deliverables and build client relationships
Skills
Must have
- Service strategy
- Process design
- Platform evaluation
- Market assessment
- Competitive benchmarking
- Market sizing
- Customer research
- Functional requirements
- Change enablement
Who it's for
- Education
- MBA
- Degree
- business administration
- Experience
- 4+ years
- Languages
- english
- Domain
- management consulting
About PwC India (PricewaterhouseCoopers)
PwC India (PricewaterhouseCoopers) has 213 open roles in Bangalore, at PwC The Millenia. See every PwC India (PricewaterhouseCoopers) role.
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