Senior platform Support Engineer
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About the role
Saviynt provides an AI-powered identity platform that governs access to applications, data, and business processes. You will monitor and troubleshoot its cloud platform, resolve incidents, and improve operational reliability.
What you'll do
- Monitor SaaS applications and cloud infrastructure for alerts and performance issues
- Troubleshoot Kubernetes, application, database, and network issues
- Manage alerts, incidents, and service requests through their lifecycle
- Investigate application performance issues and collaborate on root-cause fixes
- Develop operational procedures, runbooks, and knowledge base articles
- Coordinate maintenance and participate in on-call escalations
Skills
Must have
- Application support
- Java
- Grails
- Hibernate
- AWS
- Azure
- Kubernetes
- Cloud operations
- Performance analysis
- Incident management
Tools
- Dynatrace
- Pmm
- Elasticsearch
- MySQL
- Freshservice
Who it's for
- Education
- Engineering degree
- Degree
- computer science, information technology, engineering
- Experience
- 6 to 8 years
- Domain
- identity security saas
About Saviynt
Saviynt has 15 open roles in Bangalore, at Bagmane World Technology Centre, Amber Building, 7th-9th floor. See every Saviynt role.
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