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Senior platform Support Engineer

SaviyntMahadevapura, BangalorePosted 5 months ago
  • Senior
  • Full time
  • 6 to 8 years
  • Rotational shift
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About the role

Saviynt provides an AI-powered identity platform that governs access to applications, data, and business processes. You will monitor and troubleshoot its cloud platform, resolve incidents, and improve operational reliability.

What you'll do

  • Monitor SaaS applications and cloud infrastructure for alerts and performance issues
  • Troubleshoot Kubernetes, application, database, and network issues
  • Manage alerts, incidents, and service requests through their lifecycle
  • Investigate application performance issues and collaborate on root-cause fixes
  • Develop operational procedures, runbooks, and knowledge base articles
  • Coordinate maintenance and participate in on-call escalations

Skills

Tools

  • Dynatrace
  • Pmm
  • Elasticsearch
  • MySQL
  • Freshservice

Who it's for

Education
Engineering degree
Degree
computer science, information technology, engineering
Experience
6 to 8 years
Domain
identity security saas

About Saviynt

Saviynt has 15 open roles in Bangalore, at Bagmane World Technology Centre, Amber Building, 7th-9th floor. See every Saviynt role.

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