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Senior Technical Trainer - Poly

HPOuter Ring Road, BangalorePosted 20 days ago
  • Senior
  • Full time
  • 5+ years
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About the role

HP provides audio and video conferencing products and services, including Poly hardware and unified communications technologies. The Senior Technical Trainer will create training programs, deliver technical sessions, and mentor trainers on A/V systems and troubleshooting.

What you'll do

  • Create and maintain training materials for A/V and video conferencing technologies
  • Deliver in-person and virtual training on conferencing systems and troubleshooting
  • Assess training effectiveness and update curricula based on feedback and adoption
  • Mentor junior trainers and support specialists on instructional design and A/V troubleshooting
  • Partner with engineering and vendors to test equipment and train on product updates

Skills

Must have

  • Technical training
  • Curriculum design
  • Audio visual technology
  • Poly hardware
  • Digital signal processing
  • Sip
  • Ip protocols
  • Zoom administration
  • Microsoft teams administration
  • Instructional design

Nice to have

  • Ctt+
  • Avixa cts
  • Avixa cts-d
  • Zoom certified trainer
  • Microsoft teams certification

Tools

  • Zoom
  • Microsoft teams
  • Webex
  • Microsoft office
  • Articulate storyline
  • Camtasia

Who it's for

Experience
5+ years
Domain
audio visual conferencing

About HP

HP has 26 open roles in Bangalore, at HP India - Pritech Park SEZ. See every HP role.

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