VP Client Services
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About the role
Konovo provides healthcare organisations with access to a global network of healthcare professionals and patients for research. The VP will build and lead India’s delivery organisation, overseeing research operations, client delivery, team development and project economics.
What you'll do
- Build and lead the India delivery organisation
- Standardise delivery workflows, handoffs and quality checks
- Oversee feasibility, sourcing, fieldwork, quality, timelines and budgets
- Lead critical client delivery conversations and resolve escalations
- Manage delivery costs, productivity, margins and billing readiness
- Partner with Product and Technology to improve delivery tools and automation
Skills
Must have
- Healthcare market research
- Quantitative research
- Qualitative research
- Sampling operations
- Project delivery
- Financial management
- Process standardization
- Team building
Nice to have
- Survey programming workflows
- Ai-enabled tools
Who it's for
- Experience
- 15+ years
- Domain
- healthcare market research
About Konovo
Konovo has 13 open roles in Bangalore. See every Konovo role.
More at Konovo
Internship · Hybrid · 0 to 1 years · Fresher friendly
Manager · Hybrid · 3 to 5 years
Senior · Hybrid · 5+ years
Mid level · Hybrid · 2+ years
Mid level · Hybrid · 3+ years
Senior · Hybrid · 5+ years
Senior · Hybrid
Director and above · Hybrid · 5+ years
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