Field Engineer
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About the role
Genetec builds IP-based physical security, intelligence, and operations solutions. The Field Engineer supports customers through technical assistance, system deployment and commissioning, audits, assessments, and maintenance.
What you'll do
- Provide remote and on-site technical support for Genetec systems
- Install, deploy, audit, assess, and maintain customer systems
- Serve as the technical contact for partner projects
- Resolve customer issues and escalate critical cases
- Advise customers on software implementation, integrations, upgrades, and changes
- Document issues and provide requested reporting
Skills
Must have
- Technical support
- Troubleshooting
- Networking
- Ip protocols
- Windows administration
- System installation
- System deployment
- System maintenance
- Customer service
Nice to have
- Cctv
- Access control systems
- License plate recognition
- C#
- Visual basic
- Vbscript
- PowerShell
- Project management
Tools
- Active directory
- Iis
- SQL server
- Vmware
- San
- Nas
- Iscsi
Who it's for
- Education
- Engineering degree
- Degree
- computer science, electrical engineering
- Domain
- physical security technology
About Genetec
Genetec has 1 open role in Bangalore, at Genetec India. See every Genetec role.
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