Critical Account Team - Advanced Customer Engineer

Hewlett Packard Enterprise provides networking, servers, storage, and IT and cloud services for enterprise infrastructure. You will advise critical-account customers, oversee technical escalations, and troubleshoot enterprise networking issues.

• Serve as the senior technical resource for critical-account customers
• Review customer network designs and configurations for issues
• Troubleshoot customer issues and software or hardware defects
• Coordinate with engineering escalation teams and customers
• Build trusted relationships with customers and internal teams

Education

Engineering degree

Degree

mechanical engineering, electrical engineering, computer science

Experience

10 to 15 years

Languages

english

Domain

enterprise networking

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