IT Operations Analyst I

Sabre Corporation (Sabre Travel Technologies)Whitefield, BangalorePosted a month ago

Entry level
Full time
1 to 2 years
Rotational shift

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About the role

Sabre provides cloud-native technology and travel platforms for airlines, hotels, agencies and other partners. The analyst monitors and supports applications and infrastructure, triages incidents, and follows documented operational procedures.

What you'll do

Follow Sabre ITIL processes
Support the stability of applications and infrastructure
Initiate and support technical incident calls through resolution
Triage incidents and service requests using knowledge bases
Respond to incident alerts promptly
Follow documented operational procedures and work instructions

Skills

Must have

Itil
Incident triage
Incident management
Infrastructure monitoring
Service desk operations

Tools

Splunk
Zabbix
Appd
Google console

Who it's for

Education: Bachelor's degree
Experience: 1 to 2 years
Domain: travel technology

About Sabre Corporation (Sabre Travel Technologies)

Sabre Corporation (Sabre Travel Technologies) has 30 open roles in Bangalore, at Sabre Bengaluru Regional HQ. See every Sabre Corporation (Sabre Travel Technologies) role.