IT System Support Specialist
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About the role
d-Matrix develops software and hardware for generative AI. You will support end users and maintain IT systems for the Bangalore office and APAC teams.
What you'll do
- Manage new-hire onboarding, accounts, and laptop deployment
- Troubleshoot IT and cybersecurity issues
- Maintain office equipment and peripherals
- Support software upgrades and system migrations
- Document IT processes and configurations
Skills
Must have
- Microsoft 365 administration
- Entra administration
- Exchange administration
- Sharepoint administration
- Teams administration
- Macos troubleshooting
- Windows troubleshooting
- Laptop hardware troubleshooting
- Wireless networking
- It onboarding
Nice to have
- Mobile device management
- Managed wireless networking
Tools
- Jira
- Confluence
- Jamf pro
- Intune
- Unifi
- Meraki
Who it's for
- Experience
- 2+ years
- Languages
- english
- Domain
- ai hardware and software
About d-Matrix
d-Matrix has 2 open roles in Bangalore, at d-Matrix Bengaluru. See every d-Matrix role.
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