Manager/Senior Manager - Business Strategy
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About the role
Salesforce provides CRM products and services for customer success and enterprise operations. This role will lead strategic programs, partner governance, and workforce enablement initiatives for the global delivery center.
What you'll do
- Lead strategic programs for Salesforce's global delivery center
- Define partner performance KPIs and track partnership health
- Develop initiative scope, deliverables, resources, and timelines
- Identify and manage risks across programs and projects
- Drive talent enablement programs and assess workforce readiness
- Report program status, risks, and issues to stakeholders
Skills
Must have
- Program management
- Program governance
- Risk management
- KPI management
- Resource utilization
- Agile
- Scrum
Nice to have
- Salesforce CRM
- CRM
Tools
- Jira
- Ms project
- Excel
- Cursor
- Claude
- GitHub copilot
Who it's for
- Experience
- 14+ years
- Domain
- enterprise crm
About Salesforce
Salesforce has 30 open roles in Bangalore, at Salesforce Tower Bengaluru (Bagmane Tech Park). See every Salesforce role.
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