Network and Technology Operations Analyst

Arctic Wolf provides security operations and threat intelligence to help organizations manage cyber risk. You will monitor customer security sensors, troubleshoot technical issues, and improve operational playbooks.

• Monitor the health of sensors and scanners in customer environments
• Troubleshoot endpoint agent installation and connectivity issues
• Resolve cloud sensor configuration and communication problems
• Triage customer requests and apply documented playbook solutions
• Revise troubleshooting documentation when gaps are identified
• Mentor new team members on processes and troubleshooting

Degree

information technology, cybersecurity

Experience

2+ years

Domain

cybersecurity

Arctic Wolf has 34 open roles in Bangalore, at Arctic Wolf Bengaluru (The Helios Business Park). See every Arctic Wolf role.