Principal Customer Marketing Manager
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About the role
Mindtickle provides an AI-powered revenue enablement platform for sales teams. This role builds customer proof and advocacy programs while leading voice-of-customer, lifecycle, retention, and customer communications efforts.
What you'll do
- Develop customer evidence and outcome proof for platform claims
- Grow customer references, stories, reviews, and champions
- Run customer feedback programs and relay insights to product and marketing
- Lead lifecycle communications and programs that drive adoption and reduce churn
- Coordinate post-sale customer communications across operational and product updates
- Connect customer proof and advocacy to sales, renewals, and expansion
Skills
Must have
- Customer marketing
- Customer advocacy
- Voice of customer
- Customer lifecycle marketing
- Customer retention
- Customer communications
- Customer references
- Customer storytelling
Nice to have
- B2B SAAS
Who it's for
- Experience
- 8+ years
- Domain
- b2b saas revenue enablement
About Mindtickle
Mindtickle has 5 open roles in Bangalore, at Helios Business Park, E-Block. See every Mindtickle role.
More at Mindtickle
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