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Principal Customer Marketing Manager

  • Lead or staff
  • Full time
  • 8+ years
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About the role

Mindtickle provides an AI-powered revenue enablement platform for sales teams. This role builds customer proof and advocacy programs while leading voice-of-customer, lifecycle, retention, and customer communications efforts.

What you'll do

  • Develop customer evidence and outcome proof for platform claims
  • Grow customer references, stories, reviews, and champions
  • Run customer feedback programs and relay insights to product and marketing
  • Lead lifecycle communications and programs that drive adoption and reduce churn
  • Coordinate post-sale customer communications across operational and product updates
  • Connect customer proof and advocacy to sales, renewals, and expansion

Skills

Must have

  • Customer marketing
  • Customer advocacy
  • Voice of customer
  • Customer lifecycle marketing
  • Customer retention
  • Customer communications
  • Customer references
  • Customer storytelling

Nice to have

  • B2B SAAS

Who it's for

Experience
8+ years
Domain
b2b saas revenue enablement

About Mindtickle

Mindtickle has 5 open roles in Bangalore, at Helios Business Park, E-Block. See every Mindtickle role.

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