SAP Service Delivery Manager
ThoucentricWhitefield, BangalorePosted 5 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Thoucentric is a management consulting firm providing business, technology, and transformation services to organizations. This person will lead SAP service delivery, coordinate vendors and internal teams, and oversee programs, operational processes, and service improvements.
What you'll do
- Lead service delivery with business customers and vendor partners
- Oversee transition initiatives and program delivery
- Measure vendor performance against SLAs and KPIs
- Coordinate patching, upgrades, and vulnerability remediation
- Resolve high-priority issues and facilitate root cause analysis
- Drive service improvements through optimization and automation
Skills
Must have
- SAP service delivery
- SAP ecc
- SAP s/4 hana
- SAP activate
- It service management
- Itil
- Agile project management
- Vendor management
- Service level management
- Incident management
Nice to have
- Application management services
- Application development
- Business analytics
- Reporting
Tools
- Servicenow
- Jira
- Excel
- Microsoft project
- Powerpoint
- Power BI
- Tableau
Who it's for
- Experience
- 10 to 15 years
- Domain
- management consulting
About Thoucentric
Thoucentric has 12 open roles in Bangalore, at Thoucentric Bangalore. See every Thoucentric role.
More at Thoucentric
Mid level · 3+ years
Manager · Hybrid · 4 to 7 years
Mid level · Remote · 4+ years
Mid level
Mid level · Hybrid · 4 to 8 years
Mid level · 3+ years
Mid level · 4 to 10 years
Lead or staff · Hybrid · 12+ years
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