Service Engineer
Oben ElectricElectronic City, BangalorePosted 3 months ago
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About the role
Oben Electric works in electric vehicles. The Service Engineer will oversee dealership service operations, customer follow-ups, product feedback, warranty claims and service revenue.
What you'll do
- Implement service SOPs and reduce customer complaint escalations
- Analyze repeat jobs and execute countermeasures
- Monitor customer satisfaction calls, reminders and complaint closures
- Submit warranty claims and product failure feedback on time
- Meet spares targets and promote value-added services
Skills
Must have
- Service operations
- Customer satisfaction
- Warranty claims
- Product feedback
- Spares sales
Who it's for
- Domain
- electric vehicles
About Oben Electric
Oben Electric has 7 open roles in Bangalore, at Oben Electric corporate office. See every Oben Electric role.
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