Software Engineer - Customer support
C3 AIResidency Road, BangalorePosted 2 months ago
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About the role
C3 AI provides enterprise AI platforms, applications and generative AI products. You will troubleshoot customer issues, implement and test fixes, and help customers build applications on the platform.
What you'll do
- Learn the C3 AI platform, tools and applications to assist customers
- Debug, troubleshoot, modify and unit-test applications
- Assess and prioritize customer product change requests
- Research and characterize issues reported by customers and partners
- Work with product and engineering teams to implement and validate solutions
Skills
Must have
- Software product support
- JavaScript
- Python
- Test automation
Nice to have
- Enterprise application support
- Customer-facing technical support
Tools
- Zendesk
- Jira
Who it's for
- Education
- Bachelor's degree
- Experience
- 2+ years
- Domain
- enterprise ai software
About C3 AI
C3 AI has 2 open roles in Bangalore, at C3 AI Bengaluru. See every C3 AI role.
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