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Software Engineer - Customer support

C3 AIResidency Road, BangalorePosted 2 months ago
  • Mid level
  • Full time
  • 2+ years
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About the role

C3 AI provides enterprise AI platforms, applications and generative AI products. You will troubleshoot customer issues, implement and test fixes, and help customers build applications on the platform.

What you'll do

  • Learn the C3 AI platform, tools and applications to assist customers
  • Debug, troubleshoot, modify and unit-test applications
  • Assess and prioritize customer product change requests
  • Research and characterize issues reported by customers and partners
  • Work with product and engineering teams to implement and validate solutions

Skills

Must have

Nice to have

  • Enterprise application support
  • Customer-facing technical support

Tools

  • Zendesk
  • Jira

Who it's for

Education
Bachelor's degree
Experience
2+ years
Domain
enterprise ai software

About C3 AI

C3 AI has 2 open roles in Bangalore, at C3 AI Bengaluru. See every C3 AI role.

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