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Specialist - Commercial Standards Claims & Contract

  • Lead or staff
  • Full time
  • 10+ years
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About the role

Diageo's Customer Operations Transformation programme designs governed commercial policies, customer agreements and claims processes across markets. This specialist will analyse commercial data and processes, design standards and controls, and deliver transformation changes through testing and deployment.

What you'll do

  • Baseline commercial terms, contracts and claims performance across markets
  • Document current-state policies, standards and processes
  • Identify sources of claims, invalid deductions and trade-spend leakage
  • Design commercial policies, contract standards, controls and target processes
  • Translate requirements into solution designs and functional specifications
  • Lead assigned scope fragments through design, testing and deployment

Skills

Must have

Nice to have

  • Agile
  • Scrum
  • Lean six sigma
  • SAP pricing
  • Condition contracts
  • Settlement management
  • Claims analytics
  • Trade promotion management

Tools

  • SAP
  • Control tower

Who it's for

Education
Bachelor's degree
Degree
finance, business, commercial, law, operations, it
Experience
10+ years
Domain
fmcg

About Diageo

Diageo has 34 open roles in Bangalore, at Diageo Business Services India Pvt Ltd (DBSI). See every Diageo role.

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