Specialist - Commercial Standards Claims & Contract
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About the role
Diageo's Customer Operations Transformation programme designs governed commercial policies, customer agreements and claims processes across markets. This specialist will analyse commercial data and processes, design standards and controls, and deliver transformation changes through testing and deployment.
What you'll do
- Baseline commercial terms, contracts and claims performance across markets
- Document current-state policies, standards and processes
- Identify sources of claims, invalid deductions and trade-spend leakage
- Design commercial policies, contract standards, controls and target processes
- Translate requirements into solution designs and functional specifications
- Lead assigned scope fragments through design, testing and deployment
Skills
Must have
- Business analysis
- Commercial policy design
- Credit policy
- Claims management
- Pricing governance
- Contract lifecycle management
- Process transformation
- Process design
- Requirements analysis
- Functional specifications
Nice to have
Tools
- SAP
- Control tower
Who it's for
- Education
- Bachelor's degree
- Degree
- finance, business, commercial, law, operations, it
- Experience
- 10+ years
- Domain
- fmcg
About Diageo
Diageo has 34 open roles in Bangalore, at Diageo Business Services India Pvt Ltd (DBSI). See every Diageo role.
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