System Engineer
RiskcovryKoramangala, BangalorePosted 4 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Riskcovry operates in the insurance domain. The Systems Engineer will provide technical support, troubleshoot Linux and SQL issues, and work with engineering teams to resolve client problems.
What you'll do
- Troubleshoot and resolve customer issues in a fast-paced environment
- Manage support escalations and track service KPIs and SLAs
- Create runbooks, troubleshooting guides, and standard operating procedures
- Collaborate with engineering teams to test and resolve issues
- Provide data management support and maintain Linux systems
Skills
Must have
- SQL
- Linux
- Scripting
- L2/l3 support
- Service management
- Escalation management
- SLA tracking
- Query optimization
Nice to have
- AWS certification
- Insurance domain knowledge
Tools
- Freshdesk
Who it's for
- Experience
- 3+ years
- Languages
- english
- Domain
- insurtech
About Riskcovry
Riskcovry has 2 open roles in Bangalore, at Riskcovry, IndiQube Garden Koramangala. See every Riskcovry role.
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