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Technical Support Engineer

ElisionRajajinagar, BangalorePosted 4 months ago
  • Mid level
  • Full time
  • 2+ years
  • About ₹5.25 to 7 LPA
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About the role

Elision Technologies provides VoIP, dialer and telecom infrastructure services. This engineer will troubleshoot client issues, configure telecom systems and maintain supporting servers and network equipment.

What you'll do

  • Resolve client technical issues through calls, emails and support requests
  • Configure PBX systems, IP phones and telecom services for new clients
  • Manage number porting, support tickets and issue resolution
  • Troubleshoot VoIP, dialer, connectivity and network problems
  • Maintain servers, firewalls, VPNs, routers and switches
  • Monitor systems, check backups and manage antivirus

Skills

Must have

  • Asterisk
  • Vicidial
  • Goautodial
  • Voip troubleshooting
  • Telecom support
  • Ip phone configuration
  • Pbx setup
  • Linux
  • Centos
  • Networking

Tools

  • Watchguard
  • Ftp

Who it's for

Education
Bachelor's degree
Degree
computer science, information technology, electronics
Experience
2+ years
Domain
telecom

About Elision

Elision has 1 open role in Bangalore, at Elision Technologies Bengaluru. See every Elision role.

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