Technical Support Trainer
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About the role
Onsitego provides technical support and after-sales service for products. The trainer will guide field engineers, deliver training, troubleshoot service issues and resolve escalations.
What you'll do
- Provide remote technical guidance to field engineers
- Conduct technical training and refresher sessions
- Develop training modules based on product updates and field needs
- Support troubleshooting at customer locations
- Analyze escalated cases and provide technical solutions
Skills
Must have
- Technical support
- Technical training
- Troubleshooting
- Technical escalations
- Root cause analysis
Who it's for
- Experience
- 4 to 8 years
- Domain
- after-sales service
About Onsitego
Onsitego has 3 open roles in Bangalore, at Onsite Electro Services Bengaluru. See every Onsitego role.
More at Onsitego
Manager · 10+ years
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