Customer Service Executive (Last Mile Delivery)
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About the role
NiyoForex provides foreign currency services, including cash delivery, remittances and travel-related financial products. You will collect customer documents, fulfil pre-booked forex cash orders and support service and cross-selling activities.
What you'll do
- Fulfil pre-booked forex cash delivery leads
- Collect and verify documents before handing over forex cash
- Explain forex services and related products to customers
- Maintain customer relationships and support smooth service delivery
- Follow product, process and escalation guidelines
Skills
Must have
- Customer service
- Document collection
- Kyc
- Forex sales
Nice to have
- Financial product sales
Who it's for
- Education
- Any graduate
- Experience
- 0 to 3 years
- Languages
- english, hindi
- Domain
- fintech forex
About Niyo
Niyo has 4 open roles in Bangalore, at Niyo HQ (Sigma Tech Park). See every Niyo role.
More at Niyo
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