Executive - Central Ops (Forex Services)
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About the role
Niyo provides foreign exchange, remittance and cross-border travel services through digital and in-person offerings. You will support customers with KYC verification, onboarding questions and issue resolution across calls, chat and email.
What you'll do
- Verify customer identity, eligibility and documents for forex services
- Explain KYC steps, required documents and process benefits
- Resolve customer queries through calls, chat and email
- Attend training on compliance, products and escalation processes
Skills
Must have
- Customer support
- Kyc compliance
- Customer service
Who it's for
- Education
- Any graduate
- Languages
- english
- Domain
- fintech foreign exchange
About Niyo
Niyo has 4 open roles in Bangalore, at Niyo HQ (Sigma Tech Park). See every Niyo role.
More at Niyo
Manager · On-site
Entry level · On-site · 0 to 3 years · Fresher friendly
Entry level · On-site · 0 to 3 years · Fresher friendly
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