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Executive - Central Ops (Forex Services)

NiyoWhitefield, BangalorePosted 15 days ago
  • Entry level
  • On-site
  • Full time
  • Rotational shift
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About the role

Niyo provides foreign exchange, remittance and cross-border travel services through digital and in-person offerings. You will support customers with KYC verification, onboarding questions and issue resolution across calls, chat and email.

What you'll do

  • Verify customer identity, eligibility and documents for forex services
  • Explain KYC steps, required documents and process benefits
  • Resolve customer queries through calls, chat and email
  • Attend training on compliance, products and escalation processes

Skills

Must have

Who it's for

Education
Any graduate
Languages
english
Domain
fintech foreign exchange

About Niyo

Niyo has 4 open roles in Bangalore, at Niyo HQ (Sigma Tech Park). See every Niyo role.

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