Director, Customer Excellence
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About the role
AbbVie develops medicines and healthcare solutions across areas including immunology, oncology and neuroscience. The director will lead customer excellence, sales operations, training, analytics and digital initiatives to improve commercial execution.
What you'll do
- Lead customer segmentation, targeting and territory optimization
- Design sales incentive schemes and ensure accurate bonus administration
- Lead CRM, BI and digital initiatives and drive adoption
- Direct sales training and capability-building programs
- Develop commercial insights for planning and performance analysis
Skills
Must have
- Sales force effectiveness
- Customer segmentation
- Territory optimization
- Incentive design
- Sales operations
- Sales training
- CRM
- Business intelligence
- Digital adoption
- Performance management
Who it's for
- Education
- Bachelor's degree
- Degree
- medical, pharmaceutical sciences, life sciences, business administration
- Experience
- 15+ years
- Languages
- english
- Domain
- pharmaceuticals
About AbbVie
AbbVie has 8 open roles in Bangalore, at AbbVie India, Prestige Obelisk. See every AbbVie role.
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