IT Service Desk Analyst I

Arrow Electronics provides technology products and solutions to manufacturers and service providers. This analyst handles initial user inquiries and resolves basic hardware, software and network issues through remote support.

• Respond to users’ initial technical inquiries
• Resolve basic hardware, software and network issues
• Provide support by phone, screen sharing, chat and email
• Connect users with more intensive IT support when needed

Education

Bachelor's degree

Experience

4+ years

Arrow Electronics has 19 open roles in Bangalore, at Arrow Electronics Pvt Ltd. See every Arrow Electronics role.