IT Support Engineer

Esko provides software and hardware that support packaging design and print processes for consumer goods. The IT Support Engineer resolves Level 2 technical issues for associates and maintains desktop systems and equipment.

• Resolve associate ServiceDesk tickets through remote and in-person support
• Diagnose and fix desktop, operating system, networking, and software issues
• Install, configure, move, and decommission computer equipment
• Support VIPs and end users with desktop problems
• Document solutions and maintain knowledge base articles
• Coordinate hardware procurement with vendors and internal teams

Education

Engineering degree

Degree

computer science, information technology

Experience

2 to 5 years

Languages

english

Domain

packaging software and hardware

Esko (Veralto) has 22 open roles in Bangalore, at Esko India Bengaluru. See every Esko (Veralto) role.