Payroll - Process Lead
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About the role
Diageo’s Global Business Operations provides finance and operational services across markets. The Process Lead oversees outsourced payroll delivery for assigned EMEA markets, ensuring accuracy, compliance, service quality and continuous improvement.
What you'll do
- Lead end-to-end payroll operations for assigned EMEA markets
- Review payroll inputs, outputs, reconciliations and high-risk transactions
- Monitor outsourced provider performance against KPIs and SLAs
- Maintain payroll controls, compliance evidence and audit readiness
- Resolve complex payroll issues and drive process improvements
- Coach Payroll Specialists and support knowledge transfer
Skills
Must have
- Payroll operations
- Payroll validation
- Payroll reconciliation
- Payroll governance
- Payroll controls
- Payroll compliance
- Payroll reporting
- Vendor management
- SLA management
- KPI management
Nice to have
- Continuous improvement
- Process standardisation
- Automation
- Payroll transformation
- Root cause analysis
Who it's for
- Education
- Bachelor's degree
- Degree
- human resources, business administration, finance, accounting
- Experience
- 5 to 8 years
- Domain
- consumer goods
About Diageo
Diageo has 34 open roles in Bangalore, at Diageo Business Services India Pvt Ltd (DBSI). See every Diageo role.
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