Product Operations Associate
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About the role
Apna Advantage helps users make career decisions and access higher-education and upskilling opportunities. This associate will improve user journeys and operational processes by analysing data, identifying product gaps and testing improvements.
What you'll do
- Improve user journeys across discovery, counselling and admissions
- Analyse funnels, call outcomes, CRM data and user behaviour
- Translate operational problems into product requirements
- Improve CRM, calling, WhatsApp and lead-routing workflows
- Run experiments and track conversion and productivity impact
- Test AI-powered counselling and internal automation experiences
Skills
Must have
- Data analysis
- Product operations
- Process improvement
- Product requirements
- Experimentation
Nice to have
Tools
- Spreadsheets
- CRM
Who it's for
- Experience
- 0 to 2 years
- Domain
- edtech
About Apna (apna.co)
Apna (apna.co) has 29 open roles in Bangalore, at Apna Bengaluru office. See every Apna (apna.co) role.
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