Reliability Operations Analyst 1

Candescent provides digital banking, account opening and branch solutions for financial institutions. The analyst will monitor production systems, manage tickets and coordinate troubleshooting and incident communications.

• Monitor dashboards and respond to production alerts
• Manage the ticket queue and resolve or route issues
• Coordinate troubleshooting with engineering and incident teams
• Facilitate incident bridge calls during application outages
• Communicate with customers, internal teams and vendors
• Document processes to streamline operations

Domain

financial technology

Candescent has 10 open roles in Bangalore, at Candescent Bengaluru. See every Candescent role.