Senior Business System Support Analyst

Mimecast provides cybersecurity products for threat detection, data governance, and communications archiving. This analyst will own Workday functional and administrative support and assist with connected business platforms.

• Administer Workday business processes, security groups, reporting, and workflows
• Triage and resolve support tickets within agreed SLA timelines
• Investigate integration failures and coordinate resolution with technical teams
• Support NetSuite, Boomi, Partner Portal, and Docusign users
• Maintain support documentation and identify recurring issues for improvement

Experience

5+ years

Domain

cybersecurity

Mimecast has 7 open roles in Bangalore, at Mimecast India, Helios Business Park. See every Mimecast role.