Senior Manager, Expert Services (Tech / Core Business / Sec Ops / IRM)
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About the role
ServiceNow provides a platform for automating business workflows and supporting digital transformation. This manager will lead expert services consultants and guide customer implementations, delivery, and adoption of ServiceNow solutions.
What you'll do
- Lead and develop a team of specialist consultants
- Guide customers through transformation and ServiceNow solution delivery
- Provide technical leadership and resolve delivery escalations
- Contribute hands-on to complex customer projects
- Support presales, scoping, and proposal development
- Shape service offerings and implementation practices
Skills
Must have
- Professional services consulting
- Business transformation
- Servicenow
- Now assist
- Enterprise architecture
- Agile
Nice to have
- Servicenow certifications
- Flow designer
- Service portal
- Virtual agent
- Now create
Who it's for
- Experience
- 10+ years
- Domain
- enterprise workflow software
About ServiceNow
ServiceNow has 12 open roles in Bangalore, at ServiceNow Bengaluru, The Fairway (Embassy Golf Links). See every ServiceNow role.
More at ServiceNow
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Senior · Hybrid · 5 to 10 years
Director and above · 15+ years
Mid level · 3 to 5 years
Lead or staff · 15+ years
Lead or staff · 12+ years
Lead or staff · 15+ years
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