Customer Success Executive
ServiceNowDomlur, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
ServiceNow provides an enterprise AI platform that connects data, workflows, and AI for business operations. You will own post-sales outcomes for large enterprise accounts, driving implementation, adoption, renewals, and measurable customer value.
What you'll do
- Build executive relationships across customer accounts
- Own customer implementation, adoption, and value realization
- Set success metrics and track progress against customer goals
- Coordinate delivery across ServiceNow, GSIs, and SI partners
- Support governance for multi-track programs and change efforts
- Develop account value stories that support renewals and expansion
Skills
Must have
- Customer success
- Account management
- Digital transformation
- Program governance
- Organizational change management
- Renewal management
- Customer adoption
- Value realization
- AI workflow integration
Nice to have
- Servicenow platform
Who it's for
- Experience
- 8 to 12 years
- Domain
- enterprise workflow software
About ServiceNow
ServiceNow has 12 open roles in Bangalore, at ServiceNow Bengaluru, The Fairway (Embassy Golf Links). See every ServiceNow role.
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