Senior Manager - User Experience : F&E
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About the role
Meesho operates an e-commerce platform and logistics network serving customers and sellers across India. You will lead a team improving fulfillment promises, post-order experiences, customer support, and fast-delivery capabilities.
What you'll do
- Improve order-to-delivery speed, reliability, and predictability
- Improve returns and refunds resolution
- Use customer support signals to address root causes
- Develop the fast-delivery network for value e-commerce
- Build, coach, and scale a team of 10–15
Skills
Must have
- Team management
- E-commerce
- Logistics
- Analytical problem solving
- Strategy and operations
Who it's for
- Experience
- 5 to 8 years
- Domain
- ecommerce
About Meesho
Meesho has 33 open roles in Bangalore, at Helios Business Park, Wing E. See every Meesho role.
More at Meesho
Manager · 4+ years
Mid level · 3 to 5 years
Mid level · 3 to 5 years
Senior · 5 to 7 years
Director and above · 8 to 15 years
Manager
Mid level · 3 to 5 years
Manager · 1 to 3 years
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