Service Desk Technician

DigiCert provides digital trust and security products for infrastructure, software, devices and online interactions. You will resolve employee IT requests, support onboarding and offboarding, and help maintain secure and compliant service desk operations.

• Resolve service desk tickets and troubleshoot employee IT issues
• Validate security compliance evidence and work with auditors
• Maintain IT vendor relationships and assist with hardware procurement
• Create and update internal knowledge base articles
• Support employee onboarding, offboarding and laptop imaging
• Coordinate service desk projects and improve operational processes

Experience

1+ years

Domain

cybersecurity

DigiCert has 6 open roles in Bangalore, at DigiCert Security India Pvt Ltd. See every DigiCert role.