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ServiceNow Analyst

  • Senior
  • Full time
  • 6+ years

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About the role

Fresenius Medical Care provides renal care products and services, and its Enterprise Tools team owns the ServiceNow platform. This developer will implement and maintain HRSD capabilities, Workday integrations, employee document and knowledge management, and related tests and reporting.

What you'll do

  • Develop and manage Workday HCM integrations and data mappings
  • Configure HRSD case management, Employee Center Pro, and HR Agent Workspace
  • Support employee document management and bulk document imports
  • Configure knowledge management and SharePoint external content integration
  • Build and execute ATF test suites and help triage UAT defects
  • Maintain update sets and promote changes across Dev, Test, and Prod

Skills

Must have

Nice to have

  • Workday hcm integration
  • Universal requests
  • Employee relations case configuration
  • Virtual agent configuration
  • Gdpr compliance

Tools

  • Sharepoint
  • Sftp
  • Automated test framework

Who it's for

Experience
6+ years
Domain
healthcare

About Fresenius Medical Care

Fresenius Medical Care has 35 open roles in Bangalore, at Fresenius Medical Care Global Business Services (GBS) Bangalore. See every Fresenius Medical Care role.

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