AI Operations Engineer

Cisco’s Commerce Operations Engineering Center develops AI-powered automation solutions for Commerce Operations. You will build, integrate, test, deploy, and monitor AI agents and workflows that reduce manual effort and improve operational outcomes.

• Develop AI agents to automate repetitive Commerce Operations tasks
• Implement agent workflows, integrations, and retrieval-augmented generation pipelines
• Apply guardrails, human approvals, and prompt engineering techniques
• Evaluate, monitor, and improve AI solution performance
• Support deployments, CI/CD, rollback, and production operations
• Track operational metrics and document technical designs and procedures

Experience

3+ years

Domain

commerce operations automation

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